Guidance on accessing Pest Control Products Board (PCPB) services through eCitizen Portal
Step 1: Type PCPB eCitizen in Google search & click the first result or type
https://pcpb.ecitizen.go.ke/ in your browser address bar.
Step 2: On the top right, click Sign in & then select login with eCitizen. If you do not have
an eCitizen account, create one by clicking Sign up.
Step 3: Enter your ID number & password. Choose preferred OTP Verification method.
Select the account you wish to proceed with & click continue.
Step 4: Under our services, select Premises Inspection & Certification Application.
Step 5: Read through the Instructions & click next on the bottom right of the page.
Step 6: In the applicant’s details section, select category of applicant: either individual or
company. Under application type select: New & provide required details.
Step 7: In the licence details section, indicate Name of business & select all the relevant
categories under Nature of Business & provide required details.
Step 8: In the uploads section, upload CV of Personnel or their qualification certificate as a
PDF file with a maximum size of 2MB.
Step 9: In the declarations section, provide the details of the person whose CV/qualification
certificate was uploaded & tick the declaration confirmation. You can now preview
your application.
Step 10: Click Complete. In the pay for service page, choose your method of payment. Upon
payment, you will be able to print/download your receipt. After inspection, if your
premises are qualified for licencing, you will be able to print your licence upon approval.
Licensing Requirements plus Conditions for licensing Pest Control Operators (for those with wish to combine businesses)
Fees Schedule (with requirements for each business operation)
Regional Offices Jurisdictions